Cindy and I just wrapped up a very fun Creative
Communications seminar in LA, and are heading home. Next week: Dallas and the
Texas State Fair, where they put whole entire pigs and cows on sticks and deep
fry them!
I had a real revelation in LA this week: Namely, that “live
blogging” or “live Tweeting” an event can actually work!
For years, I’ve loathed live bloggers—those people who sit in a
session and bang away at their computer the entire time you’re speaking,
posting their thoughts to the Internet immediately, because their thoughts are
SO IMPORTANT that their readers must have them RIGHT NOW.
I mostly loathe these people because I had a very bad
experience with a “live blogger.” It was at a social media conference, and I
was sitting on a panel discussing social media stuff.
And during the panel, I noticed this asshole in the front
row, banging away at his computer the entire time. I mean, the entire time. He
wouldn’t listen for a couple of minutes, think for a couple of seconds, gather this thoughts, and then
type something. He typed the entire time.
I remember thinking at the time: God, I hope he’s not
putting something on the Internet about this panel, because he’s not even
listening to anything anybody is even saying.
Well . . . it turns out that the asshole in question was one
of those social media “guru” assholes, who is very famous in the incestuous
circle jerk that is the social media universe . . . and he was “live blogging”
the panel.
So of course I went to his blog afterwards to check out what
he wrote, and the asshole completely misrepresented everything I said on the
panel. I mean, he got everything wrong. He couldn’t have got it more wrong if
he sat down and said to himself:
“Whatever that Uncle Fester dude says, I’m going to write
the opposite.”
I mean, he made me look like a moron. And I certainly don’t
need some asshole social media guru’s help to look like a moron.
And, in a stunning bit of irony, when I tried to engage him
in conversation about this on his blog, this asshole social media guru refused
to talk about it. On his own blog. Leaving me to forever doubt the integrity
and value of asshole social media gurus.
(Actually, I'm starting to believe that, with the exception of Shel Holtz, who is a God in my eyes, every "social media guru" is just a bedwetter who spends far too much time at the computer. Somehow, life has become one big "Revenge of the Nerds" movie.)
Anyway . . . for that reason, I’ve always been somewhat
suspicious of “live bloggers.” But in the Creative Communications seminar, one
of the attenders, Paula Cassin, told me she was going to “live tweet” the day.
Okay, I said. Not expecting much.
But she was fantastic. If you're on Twitter, you can read her tweets at #ec and
#cresc. I mean she captured a lot of the substance of the seminar. I felt like
I was learning stuff as I read her tweets . . . and I was the one she was
quoting!
Writing tweets with substance really is an art form. And writing them on the spot, very quickly, is tough writing. But she did it, and she did it very well.
So it turns out that I was wrong . . . live blogging or live
tweeting CAN work. It just depends on the person.
If you’re an asshole social media guru who already knows
everything there is to know about social media and therefore don’t feel like
you need to actually LISTEN to anyone else on the topic, then your live
blog/tweets are going to suck.
But if you’re paying attention and thinking and actually
listening, you can do your readers/followers a valuable service by reporting
live from an event.
Who knew?
Hey, thanks Steve!
So glad you approve my efforts. You're very tweetable.
It's tough to find good internal comms-related content 2 tweet about, so it was great to have fresh insights from you worthy of sharing.
Here's three of my favorites:
from #cresc : leadership should communicate what & why down, ask audience how to make it happen (how up). no buzzwords #ec
Reason most co's fail at EC : they butcher the WHAT (with corporatespeak), never give the WHY, and don't ask audience for HOW. #EC #cresc
#cresc #EC Everyone's afraid to tell the C-suite that their corporatespeak-filled comms suck and employees don't understand it
Posted by: Paula Cassin | October 09, 2009 at 02:41 PM
I also find you thoroughly tweetable, Steve - which is why I was planning to tweet your Dallas seminar next week. I'll try not to make it redundant. I think I can add some interest by tweeting your State Fair Fried Food Fiesta. I dare you to finish a fried Snickers!
Posted by: Becky Ryan | October 09, 2009 at 10:22 PM
Hey thanks, Becky!
Make sure you introduce yourself . . . are you staying for cocktails after the event? I hope so.
And I WILL finish a fried Snickers. Right after a couple of corn dogs and a fried beef sandwich.
Steve C.
Posted by: Steve Crescenzo | October 12, 2009 at 08:02 PM